DIET MALL
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Shipping & Delivery Policy

Shipping & Delivery Policy

At Diet Mall, we are committed to ensuring that your premium dry fruits and spices reach you in perfect condition and within the promised time frame. Our shipping processes are designed to provide a smooth, reliable, and transparent delivery experience.

Shipping Coverage

We deliver our products across India and to selected international destinations through trusted logistics partners.

Order Processing

  • All orders are processed within 1–3 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Timelines

  • Domestic Orders (India):
    Delivered within 3–7 business days, depending on the delivery location.

  • International Orders:
    Delivered within 7–15 business days, subject to customs clearance and destination country regulations.

Shipping Charges

  • Shipping charges, if applicable, will be clearly mentioned at checkout.

  • Any additional charges such as customs duties, taxes, or import fees for international orders shall be borne by the customer.

Order Tracking

Once your order is shipped, tracking details will be shared via email or SMS, allowing you to monitor your shipment until delivery.

Delays & Exceptions

While we strive to deliver all orders on time, delays may occur due to:

  • Unforeseen logistics issues

  • Weather conditions

  • Government restrictions

  • Customs clearance for international shipments

Diet Mall shall not be held liable for delays beyond its control, but we will always keep customers informed.

Packaging & Quality Assurance

All products are securely packed in hygienic, food-grade packaging to preserve freshness, quality, and safety during transit.

Failed or Undelivered Orders

If an order cannot be delivered due to incorrect address details or unavailability of the recipient, re-shipping charges may apply.